Compliance Specialist

Summary

Join Presence, a leading provider of teletherapy solutions, as a Compliance Specialist! In this pivotal 6-month temporary role, you will support providers in obtaining licenses and clearances, ensuring compliance with federal, state, and district regulations. You will manage cross-licensing processes, oversee internal compliance systems, and create compliance-related materials. The role involves collaborating with various teams, serving as a liaison with licensing boards, and managing compliance data. This position is remote, with a flexible schedule of 30 hours per week (12 pm-5 pm EST, Monday-Friday). The ideal candidate possesses 1-3 years of experience in a similar role, strong knowledge of industry regulations, and exceptional communication skills.

Requirements

• A minimum of 1-3 years’ experience as a licensing/compliance specialist or similar position
• Strong knowledge of industry processes and regulations
• Outstanding communication and interpersonal abilities
• Prior experience using Salesforce or another CRM solution
• Experience working with complex systems and processes
• Exceptional written and verbal communication skills demonstrated through email, video and audio calls, and internal meetings

Responsibilities

• Cross licensing
• Proactively support providers in obtaining licenses to create placement opportunities, increase speed to billing, and to maximize provider utilization
• Provide compliance support to teams including, but not limited to, Provider Empowerment, Finance, Recruiting, Sales, and Legal as needed
• Serve as the subject matter expert on provider licensing, background checks, and other related requirements for various provider disciplines (ie, SLP, OT, School Psychologist, etc.)
• Manage cross-licensing process
• Oversee internal monitoring and auditing systems to ensure providers stay compliant with state and organizational requirements for teletherapy services
• Create attestation letters, email templates, and/or forms to fulfill school district requests and state board licensing requirements
• Enroll providers in new training courses and monitor completion of courses
• Build relationships with and serve as the Presence liaison to the state licensing boards and with virtual school coordinators

Preferred Qualifications

• Background working in schools
• Passion for supporting people to succeed
• Ability to connect well with many different personality types
• Strong self-motivation and an entrepreneurial mindset
• Exceptional time management and prioritization skills
• Flexibility and adaptability - the ability to quickly adjust to changing conditions and maintain a high-performance standard
• Great collaborator who is solutions-focused and has independent problem-solving skills
• Ability to work well with other team members in high-pressure situations with poise, a calm demeanor, and a sense of humor

Benefits

• Remote work
• Flexible hours