Configuration Consultant

Summary

Join Veeva Systems, a leading cloud-based solutions provider for the life sciences industry, as a Configuration Consultant on our RTSM team. You will configure RTSM projects based on study requirements, ensuring high quality and attention to detail. This full-time role involves close collaboration with cross-functional teams and clients. The position requires strong customer service skills and proficiency in business software. Veeva offers a competitive compensation package, including benefits like medical, dental, vision, flexible PTO, retirement programs, and a charitable giving program. Work from anywhere flexibility is supported.

Requirements

• 2+ year degree or equivalent experience
• 2+ years of customer service or other client relationship experience
• Proficiency in business software including MS Office and Text Editing software
• Excellent attention to detail

Responsibilities

• Work closely with cross-functional team members and customers to understand RTSM requirements
• Configure the RTSM based on customer requirements
• Lead design review meetings with customers
• Provide RTSM expertise and guidance in the RTSM design
• Manage and configure data integration solutions
• Facilitate and troubleshoot the myriad of issues associated with designing complex systems and projects

Preferred Qualifications

• 1+ years of RTSM/IRT experience
• 1+ years in the Life Sciences industry
• Experience with Veeva Vault

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program