Consulting Engineer

Summary

Join MongoDB's Professional Services team as a Consulting Engineer and contribute to customer implementations across all phases of the application lifecycle. You will deliver customer training, collaborate with a wider delivery team, and cultivate your reputation as a trusted advisor. This role involves working with various technologies and databases, solving complex problems, and partnering with product and engineering teams. The position offers opportunities for professional growth and development, with a focus on improving MongoDB products and the team. Based in Toronto or remotely in Manitoba, this role requires up to 20% travel. Success in this role involves becoming a field specialist in MongoDB, effectively communicating technical proposals, ensuring client success, maintaining billable utilization, and influencing product development.

Requirements

• 2+ years of software development/consulting/support experience, preferably in a number of distinct industries/verticals
• Familiarity with enterprise-scale software architectures, application development methodologies, and software deployment and operations
• Competence in at least one of the following languages (in no particular order): Java, C++, C#, Python, Node.js (JavaScript), Ruby, Perl, Scala, Go
• Experience with databases such as MongoDB, Oracle, MS SQL Server, PostgreSQL
• Excellent analytical, diagnostic, and problem-solving skills
• High motivation for a role that combines deep technical and customer-management dimensions
• Confidence speaking and presenting in a customer setting

Responsibilities

• Contribute to customer implementations at any or all phases of the application lifecycle: portfolio assessment, application planning and design, deployment architectures, development and build, integration and release configuration, system testing, production operations, application optimization, and best practices adoption
• Deliver customer classroom-based training to architect, developer and operations roles
• Work as part of a wider delivery team comprising fellow consulting engineers, project managers and account teams
• Cultivate your individual MongoDB reputation as a trusted advisor to guide MongoDB and our customers into the future
• Partner with Product and Engineering teams to influence the direction of the MongoDB product roadmap
• Have the ability to travel up to 20% in normal circumstances and when clients are expressing preference to meet in person
• Become a field specialist in “everything MongoDB”
• Communicate sophisticated technical proposals simply and convincingly to a wide range of audiences
• Ensure your client’s success with their MongoDB endeavors
• Maintain required level of billable utilization
• Influence MongoDB product development by contributing experience from the field
• Communicate the product roadmap to external clients
• Constantly work on improving yourself, our products and our team

Preferred Qualifications

Familiarity with Linux diagnostics and tuning; Windows tuning knowledge is a plus

Benefits

• Flexible paid time off
• 20 weeks fully-paid gender-neutral parental leave
• Fertility and adoption assistance
• Registered Retirement Savings Plan (RRSP) with employer match
• Mental health counseling
• Backup child and elder care
• Health, dental, and vision benefits offerings