Remote Contact Center Representative

Summary

The job is for a customer service agent at LQ Digital, a performance marketing agency. The role involves handling calls from consumers and recording call information. The company requires strong communication skills, experience with computers, previous call center or customer service experience, passing drug and background tests, living in Georgia, using a Windows-based PC, meeting certain hardware and internet requirements, and having a modern smartphone.

Requirements

• Strong communication skills
• Experience working with computers
• Previous call center or customer service experience
• Military sensitivity a plus
• Must pass a drug test and background test
• Must live in Georgia

Responsibilities

• Fielding calls to and from consumers or existing customers of our clients, who have inquired about our clients’ services
• Record call information to internal system
• Transfer calls to the client's sales representative

Benefits

• $15 - $15 an hour
• Eligible for $1/hour quarterly bonus
• Growth Opportunities- including Accelerated Agent Tiering Program and Top Performer Incentives
• Paid Holidays, Sick, and Vacation
• Flexible work schedule, minimum 32 hours
• Health Benefits: Medical, Dental, and Vision coverage, Employee Assistance Program
• Voluntary Benefits: Life Insurance, Accident, Critical Illness, FSA
• 401k