Continuous Improvement Engineer

Summary

Join Sword Health, a Forbes Best Startup Employer, and contribute to our mission of freeing billions from pain. As a Quality Assurance Engineer, you will play a pivotal role in ensuring the quality and reliability of our software products. You will collaborate with cross-functional teams, conduct root cause analysis, and execute testing strategies. This is a high-impact role in a fast-paced, growing company with a strong commitment to innovation and employee well-being. The position offers a flexible work environment, competitive salary, and opportunities for career development. Based in Portugal, the role requires a valid EU visa.

Requirements

• A bachelor's degree in a hardware or software engineering discipline
• 3 years experience in an electronics company manufacturing at scale
• Obsessed with quality and customer experience
• Hands-on hacker with ability to design and build basic test fixtures using programmable kits such as Arduinos
• Advanced DOE skills, capable of developing functional testing programs based on engineering / user requirements
• Analytical thinker who can gather or create the information necessary to make data-driven quality and process improvements decisions
• Naturally curious and methodical engineer capable of doing root-cause analysis of failure modes across hardware, electronics, and software

Responsibilities

• Work with the customer experience team to triage field complaints, and identify opportunities to improve the experience
• Conduct root cause analysis of field failures and verify through controlled experiments
• Collaborate with engineering teams to develop and execute QA test plans that improve quality by design
• Execute Beta testing in the field for Continuous Improvement and NPI programs
• Own quality inspection and testing within SWORD’s refurbishment center
• Document key manufacturing test data requirements within our Quality Management System

Preferred Qualifications

• Familiar with high volume manufacturing, capable of providing input on the right level of in-line QC inspection
• Worked on medical devices, and proficiency in the regulatory requirements of development

Benefits

• A stimulating, fast-paced environment with lots of room for creativity
• A bright future at a promising high-tech startup company
• Career development and growth, with a competitive salary
• The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare
• A flexible environment where you can control your hours (remotely) with unlimited vacation
• Access to our health and well-being program (digital therapist sessions)
• Remote or Hybrid work policy
• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Unlimited vacation
• Snacks and beverages
• English class
• Unlimited access to our Learning Platform