PosiGen is hiring a
Contract Approval Specialist

Summary

The job is for a Contract Approval Specialist at PosiGen, a solar energy company committed to providing affordable solar solutions. The role requires excellent communication skills, 1-2 years of customer service experience, and knowledge of the solar power industry. The position involves confirming document completion, conducting welcome calls, reviewing sales packets, and collaborating with internal departments.

Requirements

• High School Diploma
• Excellent Communication Skills
• Minimum of 1-2 years of experience in a Customer Service role required

Responsibilities

• Confirm completion and upload of all documents by the sales team to comply with Document Control regulations
• Conduct outbound customer calls to perform a ‘Welcome Call.’
• Receive inbound calls from the sales team, and perform a live review of submitted deals
• Schedule site survey appointments using the job scheduler, ensuring contractor and technician availability
• Collaborate with sales professionals to facilitate contract progress and coordinate calls as necessary
• Efficiently review a high volume of sales appointment packets
• Collaborate to meet deadlines for updated documents and regulations
• Research ownership and property address issues with Parish/County government offices
• Verify receipt of proper loan approvals for sold systems
• Collect original documents from the sales team for Document Control auditing
• Review Salesforce reports to monitor upcoming sales appointments and document status
• Engage with internal departments, including management, office, and field personnel, on a daily basis
• Follow up on aging customer statuses in Salesforce and provide regular status reports
• Perform general office management and administrative tasks, including filing, faxing, scanning, and organizing sales documents and marketing materials

Preferred Qualifications

• Knowledge of solar power energy field preferred
• Experience with Five9 or similar telecommunications suite, a plus
• Excellent written and verbal communication skills are required
• Experience with Salesforce CRM software a plus
• Bilingual a plus
• Experience with DrawLoop and Docusign software a plus
• Proficient use of Google Suite (Email, Meet, Chat, Drive) as well as other database programs

Benefits

Base Salary: $18 — $20 USD