Summary
Join Apeiron Sumus as an AI Consultant and provide technical guidance to our business, supporting the sale and delivery of technical projects for our customers. The ideal candidate possesses firsthand experience deploying AI services, a strong technical background, solid analytical skills, and proven problem-solving abilities. You will leverage your interpersonal skills to communicate with customers and provide swift, professional solutions to their technical challenges. This role involves acting as a product expert, providing customer support, and collaborating with a technical team. The position is remote.
Requirements
- Bachelor's degree (or the equivalent) is required
- Two years of related technical support experience in Azure
- Technically savvy with strong project management skills
- Experience troubleshooting issues and achieving solutions
- The ability to explain a technical solution in a non-technical format
Responsibilities
- Act as product expert β Review and respond to all Copilot needs
- Evaluate the solutions by testing its capabilities in an on-going manner
- Determine and report on system capabilities and restrictions
- Evaluate the customer objective and suggest alternatives and recommendations
- Provide customer support β Collaborate with other technical team members to provide exceptional customer service to the client
- Work with team members to develop technical solutions based on Copilot Azure technology
Preferred Qualifications
Certifications: AZ-900, AZ-305, AZ-500
Benefits
This is a remote work position
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