Creator Success Manager

Summary

Join Xsolla as our experienced and dynamic Creator Success Manager (China) to spearhead and expand our influencer marketing strategies in the region. This role involves identifying, cultivating, and maintaining relationships with key influencers and content creators across various platforms. You will develop and execute successful influencer campaigns, collaborating with multiple teams. A strong understanding of the Chinese digital landscape and proven success in influencer marketing are essential. The position offers a competitive salary, performance-based incentives, and a flexible work environment.

Requirements

• 5+ years of experience in an influencer marketing role with extensive experience working directly with influencers and streamers
• Passion for gaming and experience identifying partnerships and best practices for gaming influencers at a global level across streaming and content platforms
• Direct experience with gaming publishers, products, and expertise in mobile and video game established and rising influencers
• Strong knowledge of gamers and influencers across Twitch, YouTube, Facebook, Instagram, Twitter, and TikTok
• Strong interpersonal skills with the ability to build relationships and work effectively with a diverse range of people
• Excellent communication, writing, presentation, and organizational skills
• Ability to manage multiple projects simultaneously and prioritize demands
• Data-driven with experience setting clear goals and KPIs
• Experience working with and/or managing influencer marketing agencies from the RFP process through execution and wrap report
• Fluent in Chinese and English
• Ability to work in a fast-paced environment, manage multiple projects, and meet tight deadlines
• Bachelor's Degree

Responsibilities

• Establish and manage a network of top-tier content creators and social media influencers
• Develop and manage relationships with creators and influencers to ensure long-term partnerships
• Negotiate and manage contracts, fees, and expectations with creators and influencers
• Collaborate with marketing, product, and PR teams to develop and execute campaigns that drive engagement and brand awareness
• Liaise with internal Business Development, Legal, Design, Product, and Account Management teams on creator and influencer partnership strategies and opportunities
• Keep up-to-date with the latest trends on social media and in the influencer community to provide ongoing recommendations for future campaigns
• Work with brand marketing on consumer-facing influencer collateral and develop action plans to address the needs of our influencer networks
• Define performance goals, create rosters, track conversions, and measure influencer performance success
• Responsible for ongoing communication with existing influencer partners while actively identifying, sourcing, and negotiating new influencer partnerships and content opportunities
• Monitor and adjust partnership strategies in accordance with best practices and relevant trends
• Develop and execute the influencer marketing strategy in China to drive brand awareness, engagement, conversions, and creator user acquisition
• Track, analyze, and report key performance metrics (KPIs) for influencer campaigns, providing insights and recommendations for optimization
• Stay up to date on influencer marketing trends, competitor activities, and regional nuances in content consumption and engagement
• Manage the influencer marketing budget for China, ensuring efficient allocation of resources

Preferred Qualifications

• Previous experience in e-commerce, gaming, or technology sectors
• Understanding of paid influencer collaborations and how to integrate them into organic strategies
• Experience with affiliate marketing, influencer gifting programs, and community-driven content

Benefits

• Opportunity to work with a fast-growing global brand
• Competitive salary and performance-based incentives
• Flexible work environment (remote, hybrid, or in-office options)
• Collaborative and innovative team culture
• Career growth opportunities in a dynamic and expanding market