Credit & Finance Advisor

Summary

Join Credit Suite Inc. as an Advising Assistant and help small business owners succeed by guiding them through building business credit. This 100% remote contract position, based preferably in the Philippines, involves approximately 20 calls per hour (inbound and outbound), email correspondence, and using online systems like HubSpot. You will consult with clients, provide professional customer service, and contribute to a positive team culture. The role requires strong communication skills, a customer-focused mindset, tech-savviness, and a willingness to learn. Credit Suite offers competitive compensation and a supportive work environment.

Requirements

• Strong communication skills: Friendly, clear, and professional on calls Native speaker or fluent in English language with a neutral accent required
• Customer-focused mindset: You genuinely want to help clients succeed
• Tech-savvy: Comfortable juggling multiple online systems simultaneously
• Team player: You collaborate well and contribute to a positive team culture
• Responsible & proactive: You take ownership of your work and follow through
• Quick learner & multitasker: Able to prioritize and solve problems efficiently
• Long-term commitment: Interested in growing your career with Credit Suite
• Reliable high-speed internet connection and quiet home workspace
• Native speaker or fluent in English language with a neutral accent required
• Available to work 8-hour shifts during US Eastern Time business hours (9 AM to 7 PM ET)
• Willingness to learn and grow with us

Responsibilities

• Consult with clients primarily over the phone and email
• Use our online systems, including HubSpot, to manage tasks and client communication (training provided; prior HubSpot experience is a plus but not required)
• Provide professional, clear, and friendly customer service to empower our clients

Preferred Qualifications

Previous customer service or call center experience is a plus but not required

Benefits

• Competitive compensation : Starting hourly rate is $6.00 USD per hour
• 100% remote work with preference given to candidates based in the Philippines — work comfortably from your home