Remote Cross Border Operations Professionals

Summary

The job is for an Operations Manager role at Trendyol Express, a delivery platform within Trendyol. The role involves managing operations, coordinating between warehouses and cargo partners, and following KPIs. The ideal candidate should have a bachelor's degree, 3 years of experience in e-commerce or retail logistics, fluency in English, and completed military service (for male candidates).

Requirements

• Bachelor’s degree from reputable universities (engineering, business administration, economy, etc.)
• Minimum 3 years of experience in e-commerce and/or retail logistics
• E-commerce and/or cross-border logistics experience, air and/or road cargo transportation, and project management know-how are a must
• Experience in related operations such as e-fulfillment, cross-dock, cargo/distribution, etc. is a plus
• Customer and solution-oriented, having an analytical mindset, customer and result-oriented approach, conflict management skills
• Good at with MS Office programs
• Fluency in English
• Completed military service for male candidates

Responsibilities

• Building and running a start-up business operation from scratch
• Manage first-mile coordination between warehouse and cargo partners
• Follow KPIs and perform corrective activities in case of needs
• Create effective solutions to operational problems
• Create new alternative solutions to give the best delivery experience to customers

Benefits

• Take responsibility from day one and develop skills with a talented and diverse international team
• Experience open communication, flexibility, and a start-up spirit in our unique culture
• Tackle big challenges in e-commerce with Agile practices and encourage growth by learning from mistakes
• Join creative and focused teams that prioritize collaboration and problem-solving
• Access our extensive training platform for continuous learning and personal growth
• Benefit from the support of a global team of experts with mentoring and professional development opportunities
• Connect with teammates regardless of physical distance through events, meetings, and social activities
• Enjoy competitive benefits such as Trendyol shopping budget, central and international office locations, and top-of-the-line technical equipment