Custom Recruitment Specialist

Summary

Join M3 Global Research, a leading provider of market research recruitment services, as a Custom Recruitment Specialist. You will be responsible for creating and implementing custom recruitment plans for market research projects, ensuring successful delivery within budget and timelines. Collaborate with stakeholders to maximize results and utilize available resources. Liaise with other teams to leverage internal sample resources. Proactively seek alternative strategies to improve response rates and reduce costs. Utilize M3's sampling, emailing, and reporting tools. Deploy marketing campaigns to increase panel registrations. Report quality issues to your line manager. This role requires strong communication, Microsoft Office skills, basic math skills, and an understanding of the healthcare space. The position offers the opportunity to work autonomously and as part of a team.

Requirements

• Bachelor’s degree or equivalent preferred
• 0 – 1 year of market research experience
• Exceptional written and verbal communication skills, with demonstrated knowledge of English grammar rules
• Strong Microsoft Office skills (Excel) and quick learner of new technologies/software
• Must have basic math skills, with the ability to calculate incidence rate, response rates profit, etc
• Interest / natural curiosity or previous experience /exposure within the healthcare space
• Exhibit strong critical thinking skills and take initiative to improve skills and troubleshoot proactively with PM using all available resources to support project success
• Ability to work autonomously and in a team environment to successfully meet study specific and departmental objectives
• Self-motivated and able to (re)prioritize tasks throughout the workday
• Exceptional time management, organizational skills, attention to detail and ability to multitask

Responsibilities

• Have an excellent understanding of custom recruitment strategies for quantitative and qualitative studies; collaborate with Project Stakeholders to best utilize available options for maximum results
• Build a custom recruitment plan for assigned projects always keeping in mind the needs of the client, budget and timelines
• Liaise, when necessary, with other teams to maximise internal sample resources via phone recruitment, segmented emails, and other custom recruitment solutions
• Ensure Custom Recruitment tasks allocated are completed in line with timelines stipulated by the client
• Proactively seek alternative custom recruitment strategies and provide ideas to improve response rate and reduce costs in each project
• Have a good understanding of the M3 sampling, emailing and reporting tools to ensure they are used to the best of their capabilities in supporting project delivery
• Deploy marketing campaigns resulting in new panel registrations of healthcare professionals and patients
• Follow processes to ensure same panellists are not over-targeted by custom recruitment actions
• Report any quality issues on project to line manager

Preferred Qualifications

Relevant coursework in market research or healthcare preferred, but not required