Customer Account Manager

Summary

Join insightsoftware, a global leader in reporting, analytics, and performance management solutions, as a sales professional. You will be responsible for retaining and growing a customer base across EMEA and APAC, building strong relationships with corporate leaders, and exceeding sales goals. This role requires experience selling enterprise software, particularly embedded analytics and BI tools, and strong communication skills. You will develop and execute sales plans, manage the sales pipeline, and utilize a consultative approach to understand customer needs. Success in this fast-paced environment demands discipline, energy, and a passion for achieving results. The position offers the opportunity to contribute to a growing company and participate in team-building activities.

Requirements

• Experience selling software into the enterprise space
• Experience selling embedded analytics, Business Intelligence and reporting tools
• Bachelor's degree and/or relevant work experience
• Ability to thrive in a fast-paced environment
• A disciplined approach to daily activity planning, setting goals, and achieving results
• Excellent written and verbal communication skills, including cold calls, proposal preparation, and presentation skills
• Must have energy, drive, commitment, and passion
• Can, by nature, work simultaneous parallel activities through the day

Responsibilities

• Retain and grow your customer base that spreads from EMEA to APAC
• Create strategic, long-term relationships with corporate leaders across your territory
• Nurture and expand the company's relationship with customer accounts in your defined territory
• Develop and execute sales plans and exceed sales goals through prospecting, qualifying, managing, and closing sales opportunities
• Develop and manage sales pipeline to consistently meet or exceed monthly, quarterly, and annual revenue quotas
• Conduct heavy prospecting of customers (phone, email, marketing campaigns, referrals, etc.) and coordinate with marketing department to qualify and identify leads
• Coordinate resources throughout the sales cycle including product support and sales engineering
• Meet with and present value propositions to key clients and senior-level executives to negotiate and close deals
• Manage and track customer information and provide regular reporting of pipeline and forecasts in Salesforce: The Customer Company
• Remain highly knowledgeable of company products and target industries to facilitate sales efforts
• Practice effective, excellent communication with management, customers, and support staff
• Participate in team building and company-growth activities including strategy setting, sales training, marketing efforts, and customer care
• Develop and execute sales plans and exceed sales goals through prospecting, qualifying, managing, and closing sales opportunities
• Develop and manage sales pipeline to consistently meet or exceed monthly, quarterly, and annual revenue quotas
• Use a consultative approach to diagnose our customer's needs
• Remain highly knowledgeable of company products and target industries to facilitate sales efforts
• Practice effective, excellent communication with management, customers, and support staff
• WIN – close deals and acquire new customers