Customer DevOps Engineer

Summary

Join Sayari's Infrastructure team as a highly skilled Customer DevOps Engineer to design, implement, and maintain cloud infrastructure for our largest customers. Drive automation of deployment processes, ensure scalability, security, and continuous integration. Bring expertise in cloud engineering and DevOps practices to enhance efficiency and reliability of technology stack.

Requirements

• 7+ years of experience in a Cloud DevOps Engineering or a similar role
• Working knowledge and comfortability with Microsoft Azure - this will be your initial focus
• Extensive experience with GCP and/or AWS
• Excellent written and verbal communication skills, able to articulate technical concepts and solutions effectively, both with internal stakeholders and our customer’s key stakeholders
• Proficiency configuring and managing Kubernetes clusters
• Proficiency developing infrastructure as code using tools such as Terraform
• Excellent problem-solving skills with the ability to diagnose and resolve complex issues related to cloud infrastructure, deployments, and DevOps processes
• Proficiency integrating automated testing, security scanning, and monitoring within CI/CD processes
• Strong scripting skills in languages such as Python, Bash, or Go
• Experience developing internal tools to streamline processes and increase productivity
• Experience managing and scaling large databases in a production environment
• Excellent collaboration skills, with the ability to work closely with the customer’s product, data, and security teams

Responsibilities

• Serve as the key technical advisor for our customers, building lasting relationships and offering expert support
• Guide customers through self-hosted product deployments across various cloud platforms (AWS, GCP, Azure) and using different tools (Kubernetes, AWS ECR, Helm)
• Design, implement, and manage scalable, secure, and cost-effective cloud infrastructure across IaaS providers like Azure, GCP and AWS
• Develop, maintain, and improve Infrastructure as Code (IaC) using tools such as Terraform to automate cloud resource provisioning and management
• Implement and manage Kubernetes-based environments, including containerized applications deployed with Helm and resolve issues when they occur
• Build and improve automated testing, security scanning, and monitoring of CI/CD within the customers environment
• Develop and maintain automation scripts and tools to streamline cloud operations, DevOps processes, and internal workflows, enhancing productivity across teams
• Partner with the customers security team to implement cloud security best practices, including IAM, encryption, and network security
• Support data engineers in maintaining and optimizing data tools, pipelines, and workflows for efficient data processing
• Implement comprehensive monitoring solutions and automate backup processes and failover mechanisms
• Create and maintain detailed documentation and diagrams