Customer Education Engineer

Summary

Join Postman's Customer Education team as a versatile engineer to scale self-serve and instructor-led learning programs on Postman Academy. This role involves independent work on diverse projects, creating proof of concepts, and delivering mature solutions. You will design and implement frontend changes to LMS and learning tools, integrate LMS with internal and third-party services, and collaborate with various teams. The ideal candidate possesses software development and education backgrounds and enjoys designing, delivering, and owning customer-facing solutions. This remote role, based in the San Francisco Bay Area, offers a competitive salary, equity package, and comprehensive benefits.

Requirements

• 3-5 years minimum experience in software development
• Experience working with HTML, CSS and JavaScript
• Experience working with Node.js, GitHub RDBMSs and system integration
• Excellent verbal and written communication skills
• Enjoy coordinating with other engineering teams to deliver solutions
• Highly organized, with proven ability to work autonomously and deliver projects on time

Responsibilities

• Design and implement frontend changes to LMS & learning tools to maintain proper branding & innovative front end experience
• Integrate LMS with internal and third-party services and systems to enable the team to deliver impactful learning experiences and hands-on exercises
• Work on an integrated team with content specialists, trainers, customer success members, and operational project team members to design and develop self-contained training solutions supporting classroom and online learning environments
• Work with the team to establish and manage internal development processes and pipelines
• Act as an advisor and subject matter expert on APIs during new learning content development

Preferred Qualifications

• Experience with Postman and AWS (EC2, RDS, API Gateway, Lambda) is a plus
• Experience with EdTech is a plus

Benefits

• Full medical coverage
• Flexible PTO
• Wellness reimbursement
• Potential spot awards
• A monthly lunch stipend