GoComet is hiring a
Customer Experience Associate in India

Logo of GoComet
Customer Experience Associate
🏢 GoComet
💵 ~$41k-$49k
📍India
📅 Posted on Jul 11, 2024

Summary

The job is for a Customer Support role at GoComet, a dynamic SaaS start-up in the logistics sector. The role involves handling customer queries, reporting bugs, and meeting SLAs. Good communication skills are required, with video creation skills and knowledge of Excel and support tools like Freshdesk being beneficial.

Requirements

Good Communication skills

Responsibilities

  • Handling Inbound Support tickets and solving the queries to the User’s satisfaction
  • Handling Inbound Support Chats and solving the queries to the User’s satisfaction
  • Reporting bugs/issues flagged by the Users to the Product team

Preferred Qualifications

  • Video creation skills, good to have
  • Knowledge of Excel, Support tools like Freshdesk etc good to have

Benefits

Diverse, talented, and vibrant workplace that recognizes and rewards hard work

Help us out by mentioning to GoComet that you discovered this job opportunity on JobsCollider. Your support is greatly appreciated. Thank you 🙏
Disclaimer: Please check that the job is real before you apply. Applying might take you to another website that we don't own. Please be aware that any actions taken during the application process are solely your responsibility, and we bear no responsibility for any outcomes.

Similar Jobs