GoComet is hiring a
Customer Experience Associate in India

Logo of GoComet
Customer Experience Associate
🏢 GoComet
💵 ~$41k-$49k
📅 Posted on Jul 11, 2024


The job is for a Customer Support role at GoComet, a dynamic SaaS start-up in the logistics sector. The role involves handling customer queries, reporting bugs, and meeting SLAs. Good communication skills are required, with video creation skills and knowledge of Excel and support tools like Freshdesk being beneficial.


Good Communication skills


  • Handling Inbound Support tickets and solving the queries to the User’s satisfaction
  • Handling Inbound Support Chats and solving the queries to the User’s satisfaction
  • Reporting bugs/issues flagged by the Users to the Product team

Preferred Qualifications

  • Video creation skills, good to have
  • Knowledge of Excel, Support tools like Freshdesk etc good to have


Diverse, talented, and vibrant workplace that recognizes and rewards hard work

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