Customer Experience Intern

Summary

Join GameChanger's 10-week paid summer internship program as a Customer Experience Intern, starting June 9th and ending August 15th. You'll contribute to providing exceptional user experiences, leveraging data insights to improve workflows and inform product development. The internship involves solving real-world problems, working with a dynamic tech stack (including Zendesk), collaborating with cross-functional teams, and receiving mentorship. The program offers a competitive hourly rate, a trip to NYC for orientation, a provided MacBook, remote work flexibility (with location restrictions), and opportunities to build industry connections. GameChanger is a remote-first company committed to diversity and inclusion.

Requirements

• Strong problem solving skills
• Passionate about creating amazing Customer Experiences
• Excited by working with large data sets

Responsibilities

• Solve real-world problems for our users and our team
• Find insights from our Customer Experience data and package it for cross-functional teammates
• Gain experience working with our CX tech stack, including Zendesk, generative chatbot, and agent assist tools
• Collaborate with and receive mentorship from teammates across our Customer Experience and Support teams
• Learn how to contribute to a data-driven impact model

Preferred Qualifications

Bonus if you have experience with youth sports

Benefits

• 10 weeks of experience working on an app that is used by millions of people
• $30 per hour pay for your contributions
• A trip to NYC for orientation week at GameChanger HQ
• MacBooks provided for the duration of the internship by GC
• Mentorship from other GC teammates to guide you through the experience
• Ability to work remotely throughout the US so you can enjoy your summer from wherever you choose*
• Build industry connections with intern peers and GC teammates