Customer Solution Partner

Summary

Join Coupa, a pioneering technology company that empowers businesses with greater efficiency and visibility in their spend, and collaborate with Sales to articulate Coupa's approach for delivery projects.

Requirements

• Proven experience selling consulting projects, solutions, or managed services for a Software/SaaS firm, with expertise in procurement and accounting processes
• Background in managing services engagements for large, multinational customers, demonstrating success with executive-level prospects and C-level executives
• Credible at all levels, adept at building strong relationships internally with customers and partners
• Structured and rigorous, yet solutions-minded and service-oriented, with a track record of sales overachievement and proficiency in tools like Salesforce, Excel, Word, OpenAir, or similar

Responsibilities

• Identify, qualify, develop, and close new service engagements in collaboration with Account Managers/Sales
• Actively participate in sales cycles, covering all aspects of Coupa services
• Design, estimate, and/or scope engagements, both directly and through partners
• Support the development of customized service offerings to meet client needs
• Provide feedback to the Solution Delivery Team on the suitability of existing packages to customer needs, supporting continuous improvement