Remote Customer Success Manager

Summary

The company bex is a digital logistics platform in the construction industry seeking a Customer Success Manager to focus on customer needs and support their adaptation to the logistics solution. Responsibilities include introducing new features and services, conducting regular customer conversations, and creating individual logistics projects. Qualifications include experience in B2B sales, strong customer analysis skills, being a structured team player, fluent German and basic English, a Class B driver's license, and readiness for nationwide travel.

Requirements

• Experience in B2B sales
• Strong customer analysis skills
• Structured team player
• Fluent German and basic English
• Class B driver's license

Responsibilities

• Support customers in adapting to the logistics solution
• Present new features and services to customers
• Conduct regular customer conversations
• Create individual logistics projects

Benefits

• Home-Office First, no office presence required
• Direct collaboration with experienced founder team