DearDoc is hiring a
Customer Success Manager
DearDoc
π΅ ~$65k-$97k
πRemote - Mexico
Please let DearDoc know you found this job on JobsCollider. Thanks! π
Summary
Join DearDoc, a growing technology company that provides tools for doctors, as a Revenue Management professional. Work remotely or in Guadalajara, Mexico and enjoy unlimited PTO, 11 paid holidays, an annual week off for the holidays, and a $150/month USD stipend towards health insurance. Responsibilities include revenue management, product adoption, and customer advocacy.
Requirements
- Minimum of 1-2 year experience in a sales OR a revenue-driven customer success or account management role
- Proven ability to manage a large book of business - you are not intimidated by 100+ accounts
- Ability to deepen the relationship with clients through consistent upsell/cross-sell opportunities
- Success in a high-growth environment and adaptable to change
- Can make a challenge into an opportunity
- Ability to ensure client satisfaction, balance customer expectations, and negotiate successful resolutions
- Experience collaborating with various internal teams to push projects through completion in a timely manner
- Strong project management with a strict attention to detail
- Deep customer empathy and emotional intelligence
- Keen eye for opportunities to increase revenue
- Impeccable attention to detail to perform the highest quality of work
- Great interdepartmental communication skills
- Understanding of customer experience with a product
- Resilient and hardworking (GRIT)
- A positive, polite, confident, sincere and friendly disposition
- The ability to solve problems & to think dynamically
- Adaptability β weβre growing and evolving, and the rocket ship is about to take off
- Ability to think differently
- Team Player
Benefits
- Unlimited PTO
- 11 Paid Holidays
- Annual Week off For the Holidays
- $150/ month USD stipend towards health insurance
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Please let DearDoc know you found this job on JobsCollider. Thanks! π