PriceBeam is hiring a
Junior Customer Success Manager

Summary

Join PriceBeam as a Junior Customer Success Manager! Help grow, retain, and upsell accounts with different businesses in a rapidly expanding SaaS environment. This entry-level position offers foundational knowledge in client management, market research, and price optimization.

Requirements

• Newly graduated with a Bachelor’s Degree - or equivalent experience
• High attention to detail and inquisitive
• Self-starter with good time management skills
• Strong written and verbal communication skills
• Ability to work well independently as well as part of a team
• Excellent customer service and organizational skills
• Ability to quickly learn new software features and clearly communicate their value

Responsibilities

• Partner with internal teams and key customer users to understand client’s sales goals and objectives
• Support the team with client campaigns planning, content creation, setup, and activation
• Provide support and guidance on campaign analysis and client engagements, webinars, presentations, and reporting
• Assist with user and account management related tasks and document preparation
• Research and build a strong understanding of client organizations and provide insights to the wider team

Benefits

• Cover global customers, which may require starting earlier or finishing later than normal for some European / North American calls
• Operate as a remote working team