Deel is hiring a
Customer Success Manager

Summary

Join Deel's team as a Customer Success Manager and be responsible for building genuine customer relationships, providing strategic guidance, and driving revenue growth. You'll work with clients to identify pain points, provide solutions, and recognize opportunities for growth and revenue generation.

Requirements

• 2+ years of experience
• Have a past history of elite performance
• Prefer previous CS experience, but ok with folks who have been in advisory roles such as consulting
• Need to have previous experience advising customers
• A strong desire to be in the technology space
• A relationship builder who remains calm and collected when facing crisis or criticism and celebrates partners’ successes with them
• Quantitatively inclined and data savvy, you may not be a SQL expert, but you enjoy drawing quick, insightful conclusions from complex data sets
• Asking critical questions, and synthesizing raw numbers into simple, actionable recommendations
• A reliable, motivated self-starter with a passionate growth mentality
• You enjoy fast-paced environments, aren’t deterred by setbacks or pivots, and thrive in roles requiring a very high degree of responsibility
• Have a solid track record of achievement - e.g., had success in a top-tier company, delivered quantifiable business impact
• Quickly assumed responsibilities, or won competitive awards
• Have a strong analytical foundation with the ability to manipulate and synthesize data
• Are curious by nature and interested in making an impact

Responsibilities

• Be the face and voice of Deel for our clients, both internally and externally
• Build genuine and durable customer relationships while converting those relationships into opportunities for long-term revenue growth
• Serve as our client's trusted advisor by providing strategic guidance on operational and product-related issues
• Champion new products and capabilities to facilitate the expansion of each client’s business with Deel

Benefits

• Provided computer equipment tailored to your role
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available