Remote Customer Success Manager

Summary

The job is for a Customer Success Manager at MaestroQA, a company that helps businesses improve continuously. The role requires the ability to handle complex customer situations, work in a team-based approach, and has a compensation range of $140,000-$160,000.

Requirements

Can walk us through 2-3 Customers that required deep discovery, champion building, and multi-stakeholder organizational alignment to get through a key upsell, renewal, or implementation - and required working together as a team internally

Responsibilities

Drive continuous improvement across employees, customers, product, and processes

Benefits

• Trained and coached daily to rapidly improve skills
• Team-based approach to customer success