Remote Customer Success Manager

Summary

Join our team as a Customer Success Manager in France, Germany, the UK or the Netherlands to improve human health and quality of life through advanced computational methods.

Requirements

• B.Sc. in a life science (M.Sc. or Ph.D. preferred)
• At least three years of experience in a life sciences field related to drug discovery
• Experience with computational chemistry or cheminformatics in a research setting

Responsibilities

• Manage LiveDesign implementation projects from early-stage discussions through deployment, training, and growth
• Ensure long-term customer success through use of the Schrödinger Platform
• Collaborate internally with Account Managers, Applications Scientists, Solutions Architects, and the Education team to ensure success of the account by enabling substantial growth and usage
• Help drive the product roadmap and development by working closely with product management and engineering, representing real-world customer needs

Benefits

• A highly motivated international workplace with growth potential
• Internal mentorship and training
• Competitive salary and flexible working environment
• Annual company shutdown in addition to regular vacation days