Customer Success Partner Support Specialist
Quandoo | Online Restaurant Booking
๐Remote - Germany
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Job highlights
Summary
Join our team as a Customer Success - Partner Support Specialist and be the voice of Quandoo for restaurant partners.
Requirements
- Be communicative, innovative, friendly, and keep a cool head
- Think outside the box
- Enjoy dynamic processes and show high flexibility in daily business and work well in a team
- Have a positive attitude and solution-oriented behavior
- Work structured and thoroughly
Responsibilities
- Be the Ansprechpartner:In for our restaurants and guests, supporting them with their questions and concerns (telefonisch, per E-Mail und im Live-Chat)
- Work actively on Partner Support-Themen der Lรคnder Deutschland, รsterreich und Schweiz
- As Kundenbetreuerin, form a bridge between various internal departments, restaurant partners, and the external team
- Maintain the internal customer database (Salesforce)
Benefits
- Flexible work arrangement: Work from our offices, at home, or on the road
- Balance your life: Enjoy flexible working hours and up to 30 days of vacation
- Stay mentally fit: Use our free 1:1 sessions with professional psychologists, as well as digital training and tools for mental health - provided by our partner nilo.health
- Stay physically fit: Train and enjoy great discounts at Urban Sports Club and Fitness First
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Please let Quandoo | Online Restaurant Booking know you found this job on JobsCollider. Thanks! ๐