Clariti is hiring a
Customer Support Analyst

Summary

Join Clariti as a Customer Support Analyst and be at the forefront of delivering exceptional service to our customers. Your role will focus on ensuring a seamless customer experience by addressing technical issues and providing insightful solutions. The initial base salary range is expected to be between $65-90K annually.

Requirements

Bachelor’s degree required. Minimum of 2+ years in Client Relations, Account Management, Customer Success, Technical Support, or Customer Service (preferably in the SaaS domain) with a proven track record of meeting and exceeding goals

Responsibilities

Handle customer inquiries, troubleshoot issues, and provide insights to internal teams

Benefits

• Remote work
• Flexible work hours
• Competitive total compensation
• Personal Time Off (PTO)
• Comprehensive Extended Benefits package
• $500 Annual Wellness Spending Account
• An Annual Professional Development budget
• Team Building Initiatives
• Onboarding & Quarterly WFH budget
• Tech Tools and Stack