Customer Support Associate

Summary

Join Anomaly Squared, a growing, fun, and laid-back customer contact center, offering career advancement opportunities. We seek At-Home Contact Center Specialists for full-time or part-time positions. Responsibilities include qualifying callers for various programs and services through outbound and inbound calls. A high school diploma or GED, excellent communication skills, and computer/internet access are required. Full-time employees receive benefits including medical, dental, vision, and retirement options after a probationary period.

Requirements

• High School Diploma or GED
• Great Verbal and Written Communication Skills
• Working Knowledge of Windows Based Operating Systems including Google Chrome
• Ability to Demonstrate Product Knowledge once Nesting Period is Complete
• Ability to Adapt in a Fast-Changing Environment
• Own a computer at home (CANNOT be a Chromebook, Notebook, or MacBook)
• Internet access
• Have a desk/workstation in a quiet workspace

Responsibilities

• Qualify callers for programs, products, or services through outbound and inbound calls
• Schedule appointments
• Qualify insurance leads
• Recruit patients
• Set medical appointments

Benefits

• Remote work
• Remote training
• Medical, Dental, Vision, STD, LTD, Life and AD&D after 90-day probationary period if elected (Full-time employees only)
• 401(k) after 90-day probationary period if elected (Full-time employees only)
• PTO after 6 months of employment