Remote Customer Support, Music Streaming Service - Portuguese

Summary

Join our fully remote team as a Customer Service Representative to deliver top-notch service to millions of music lovers worldwide. As a member of this team, you will be the first point of contact for customers, helping them navigate the platform, troubleshoot technical issues, and ensuring they have the best possible listening experience.

Responsibilities

• Respond to customer inquiries via inbound messages in both Portuguese and English
• Help customers navigate the platform, troubleshoot technical issues, and ensure they have the best possible listening experience