ModSquad is hiring a
Remote Inbound Messaging Customer Support

Summary

The job is for a Customer Service Representative position at a music streaming service partnered with ModSquad. The role is fully remote and requires proficiency in Spanish and English. The work involves responding to customer inquiries via inbound messages, troubleshooting technical issues, and ensuring a good listening experience.

Requirements

• 40 hours per week during the 8-week orientation period
• 25 hours per week afterwards
• Proficiency in Spanish and English

Responsibilities

Responding to customer inquiries via inbound messages in both Spanish and English