CX Analyst

Summary

Join our growing global company as a French Speaking CX Analyst and work remotely! You will be part of a dynamic team, transforming raw data into compelling narratives that drive business decisions. Responsibilities include collaborating with project teams, owning project timelines, ensuring high-quality research, and staying updated on industry trends. This role requires a passion for luxury and fashion, strong analytical and communication skills, proficiency in Excel and PowerPoint, exceptional English, and fluency in French. A minimum of two years of market research experience in the luxury or fashion sector is essential.

Requirements

• A passion for luxury and fashion: Your enthusiasm for the industry will be the driving force behind your work
• Thrive in a dynamic environment: You're a detail-oriented quick learner who excels under pressure and delivers results
• Data-driven storyteller: You can transform complex data into compelling narratives that inform strategy
• Effective communicator: You can articulate insights clearly and confidently, both verbally and in writing
• Analytical problem solver: You possess a sharp analytical mind and can turn challenges into opportunities
• Tech-savvy: You are proficient in Excel and PowerPoint
• Global perspective: Your English language skills are exceptional
• Market research expert: You have a minimum of 2 years' experience in market research, ideally within the luxury or fashion sector
• Fluent in both English and French languages

Responsibilities

• Unleash the power of data: Transform raw information into compelling narratives that drive business decisions
• Become a storytelling analyst: Translate findings into clear, actionable insights that resonate with clients
• Partner with success: Collaborate closely with project teams to craft winning research reports and develop strategic recommendations
• Own your projects: Take ownership of project timelines, deliverables, and innovative side initiatives for specific regions or projects
• Deliver excellence: Ensure the highest quality standards by meticulously proofreading and validating research findings
• Stay ahead of the curve: Continuously monitor industry trends and translate them into valuable knowledge assets