Cyber Security Intern

Summary

Join Cyberlogic as a Cyber Security Intern and immerse yourself in the fundamentals of cybersecurity while working alongside experienced professionals. You will provide essential support to the Cyber Security team, assist with basic tasks, and actively participate in hands-on learning opportunities. The internship is remote, and no prior work experience is required. Key responsibilities include problem-solving, security monitoring, client communication, security investigations, auditing, reporting, documentation, and continuous learning. You will gain valuable experience in various cybersecurity domains and contribute to real-world projects. The ideal candidate possesses a National Senior Certification or equivalent and demonstrates strong behavioral competencies.

Requirements

• National Senior Certification or equivalent
• No working experience required
• Actively participate in the process of learning how to navigate through the Office 365 Platform
• Basic understanding of network and email security principles
• Basic Understanding of Computer Networks
• Actively participate in the process of learning how to deliver remote support
• Basic understanding of computer hardware components through training and guidance
• Basic understanding of Microsoft Word
• Basic understanding of Microsoft Excel
• Basic knowledge of Vulnerability Tools such as Qualys or Nessus
• Basic understanding of Ticketing tools such as Autotask or helpdesk software
• Basic understanding of RMM tools such as N-central
• Approachable
• Detail-focused
• Rigorous
• Tenacious
• Calm
• Internal Control
• Resilient
• Stress Management
• Self-development
• Change
• Ethics

Responsibilities

• Collaborate with team members to identify and resolving issues relating to security measures
• Shadow team members in the implementation of security protocols and tools following established procedures
• Assist the team in analysing and addressing gaps within tools, systems, and procedures to strengthen security frameworks under guidance of senior team members
• Shadow team members during security audits and assist in evaluating current security measures
• Conduct regular reviews of tickets and alerts
• Respond to security alerts and threats identified through the ticketing system within the SLA timeframe
• Collaborate with Analysts and Senior Analysts to escalate complex or high-priority security incidents for further analysis and resolution
• Regularly monitor SOC tools to ensure smooth operations and identify any potential issues
• Shadow team members in responding to client inquiries and incidents via email
• Assist in identifying and escalating complex security tickets to the appropriate team members upon the team leader's approval within the SLA timeframe
• Gather and analyse information related to security breaches, utilizing research to support investigative efforts
• Support with the identification and analysis of potential security threats, working alongside team members to assess risks and vulnerabilities
• Provide support in implementing remediation measures to address identified security threats, following established procedures and guidelines under the guidance of senior team members
• Monitor affected devices or accounts for any signs of ongoing threats or suspicious activities, escalating findings to senior team members for further investigation as necessary
• Participate in audits of client environments, assisting in data collection and identifying any vulnerable systems
• Provide support with reviewing audit findings and comparing the findings with information documented in the ticketing system under the guidance of the senior team members
• Provide support in resolving discrepancies or mismatches identified during audits
• Assist in preparing reports summarising audit results for clients
• Assist with compiling clear and user-friendly "how-to" guides for common technical procedures
• Seek guidance from the team leader's and then present documented guides to the team for their review and feedback
• Maintain and amend documents, under the team leader's guidance, based on feedback and changes to ensure accuracy and accessibility for future reference
• Get documents signed-off by team leader
• Stay up-to-date with industry trends and best practices to enhance technical expertise
• Engage in hands-on learning by shadowing experienced Cyber Security Team members
• Attend CyberLearning sessions on a weekly basis
• Attend Qualys and Darktrace training sessions to gain access to the platform
• Continuously upskill in the cyber security domain
• Conduct regularly presentations on assigned topics regularly and collaborate with fellow interns
• Assisting the team in project-related activities
• Support with software upgrade processes by assisting with planning and documentation
• Assist in implementing security configuration changes under the guidance of the Cyber Security Technician and Specialist
• Shadow the Cyber Security Technician and Specialist when advising clients
• Assist in creating scripts for PowerShell, Bash, or Terminal to automate changes on devices
• Shadow the testing of scripts in sandboxes to analyse their behaviour
• Assist in conducting research on identified vulnerabilities

Preferred Qualifications

• CompTIA S+
• Network Certifications: Network+ and/or CCNA

Benefits

Remote work