Data Analyst

Summary

Join CookUnity as a Data Analyst and help elevate customer experience through data-driven insights. Collaborate with the Customer Experience team and contribute to cross-functional initiatives. You will define and monitor key metrics, uncover customer pain points, and build dashboards using SQL and Tableau. This role requires strong analytical and communication skills, a growth mindset, and 1-2 years of experience in data analysis. CookUnity offers remote work, paid time off, Argentinean holidays, compassionate leave, family leave, and customizable benefits including learning opportunities and wellness memberships.

Requirements

• 1–2 years of experience in data analysis, ideally in fast-paced, consumer-facing environments
• Strong command of SQL and experience with data visualization tools (Tableau preferred)
• Ability to turn ambiguous problems into clear analytical questions
• Excellent communication and data storytelling skills
• Growth mindset, high curiosity, and a drive to keep learning

Responsibilities

• Be a key data partner for the CX team. Help define and monitor key metrics, uncover customer pain points, and proactively identify opportunities to improve the end-to-end experience
• Uncover insights from customer feedback. Work with NPS, CSAT, contact reasons, and other qualitative and quantitative data sources to surface trends, guide decision-making, and support CX improvements. You’ll bring a structured approach to navigating multiple topics at once , and stay focused even in a fast-changing environment with shifting priorities—always with a positive, solutions-first mindset
• Automate and scale reporting. Build and maintain dashboards using SQL and Tableau to empower stakeholders with reliable, real-time insights
• Support high-impact initiatives across the business. Jump into strategic projects that touch multiple teams—whether it’s understanding churn, optimizing onboarding, or supporting product or growth efforts
• Tell compelling stories with data. Go beyond numbers to craft clear, actionable narratives that help teams make better decisions and drive meaningful change
• Own your growth. This is a great opportunity to deepen your data expertise, expand your impact, and explore new areas—whether you lean toward product, strategy, or technical data development

Preferred Qualifications

• Experience with tools like dbt, Python, or R
• Previous exposure to subscription or marketplace businesses
• Having worked independently or in a freelance/consultant capacity is a bonus—we value autonomy and self-starters

Benefits

• Get paid in USD, Crypto, Euro, ARS. Whatever your choice! We use Deel to make things easier for you!
• Work remotely: design the life that you want
• Enjoy 15 days of vacation each year from the start date
• 16 fully paid Argentinean holidays
• Compassionate Leave: 3-5 days each time the need arises
• Family leave of 12 weeks for primary caregiver and 6 weeks for secondary caregiver, fully paid
• Customize the benefits that suit your needs! Access a range of perks tailored to you, including learning opportunities, wellness memberships, delivery apps, and more through our comprehensive benefit platform
• Personalized English coach