Data Analyst

Summary

Join the ePay Data & Analytics team at GHX and leverage your analytical skills to drive revenue growth and enhance customer satisfaction. As an ePay Data Analyst, you will partner with various teams to develop customer-centric plans, ensuring data accuracy and integrity. You will utilize data visualization tools, build spend analysis segmentations, and conduct supplier verifications. The role requires strong analytical and communication skills, proficiency in Excel and data visualization tools, and experience in a related field. This position contributes directly to timely revenue delivery and crafting compelling business stories using data. The successful candidate will demonstrate self-awareness, initiative, and the ability to collaborate effectively with multiple stakeholders.

Requirements

• Bachelor's degree
• 2 years' analyst experience in Financial Services, Payments, FinTech, Healthcare Finance or related discipline
• Intermediate to advanced Excel skills (i.e.VLOOKUP, XLOOKUP, Fuzzy Lookups, Pivot tables, IF Statements, Charts)
• Build scalable reports and efficiently navigate Excel and Tableau
• Experience with data visualization tools (Tableau, PowerBI, Gainsight, Looker)
• Basic working knowledge of process mapping (LucidCharts, Visio)
• Basic working knowledge of CRM (Salesforce)
• Excellent general PC skills (Word, Excel, Visio, PowerPoint)
• Willingness to travel up to 10%

Responsibilities

• Partner with Sales, Customer Development Managers (CDM), Operations and Channel Partner teams to drive overall customer satisfaction and develop customer-centric plans to encourage prospective and existing customer participation in the ePay network
• Become a data SME by leveraging CRM and other proprietary data warehouses
• Review and scrutinize data to ensure accuracy while maintaining integrity for sources of truth
• Leverage data visualization tools like Tableau and Sigma to perform research and ad hoc reporting
• Continuously look for automation opportunities to remove reporting inefficiencies and provides recommendations to challenge the status quo
• Build out spend analysis segmentations leveraging accounts payable and accounts receivable files to profile and size opportunities for prospective and existing customers that will ultimately translate into revenue
• Conduct supplier verifications to confirm correct network connections between customers
• Investigate and resolve operational challenges related to implementation, supplier networks, and trading partner connections
• Collaborate with internal business partners to gather business requirements to create reporting for better visibility into the ePay product
• Perform valuations for signed contracts that defines customer scope and requirements

Preferred Qualifications

• Competency with automation tools (i.e. UIPath, Microsoft Power Automate)
• Fundamental understanding of data wrangling tools (SQL, Python) and their appropriate applications
• Excellent technical skills to process large quantities of data with an exceptional attention to detail
• Critical thinker that can derive business stories from disparate data and the ability to look at analytical results and assess its reasonableness
• Experience distilling insights from large data sets and effectively communicating those results to a broad audience

Benefits

• Health, vision, and dental insurance
• Accident and life insurance
• 401k matching
• Paid-time off
• Education reimbursement