Data Analyst

Summary

Join Wellhub, a corporate wellness platform, as a Data Analyst - Customer Experience in São Paulo! You will empower decision-making by transforming raw data into accessible dashboards, uncover hidden opportunities by identifying trends and potential issues, and drive positive change by improving customer satisfaction. Collaborate with various teams, sharing your expertise and using data to make better decisions. Live the mission by prioritizing wellbeing and creating a supportive environment. This role requires advanced SQL skills, experience with Metabase, and excellent English communication skills. Wellhub offers a flexible work environment, comprehensive wellness benefits, paid time off, parental leave, and opportunities for career growth.

Requirements

• Possess advanced SQL skills
• Have hands-on experience with Metabase (or similar tools like Power BI, and Tableau)
• Be passionate about uncovering insights from data and using them to drive positive change
• Have excellent written and verbal communication skills in English
• Be able to effectively communicate complex data and technical concepts to both technical and non-technical audiences
• Work effectively with data engineers, stakeholders, and other teams to achieve shared goals
• Be a self-starter who thrives in a fast-paced environment, comfortable working with ambiguity and adapting to changing priorities
• Be curious and eager to learn, with a strong desire to continuously improve your skills and knowledge

Responsibilities

• Transform raw data into clear and accessible dashboards
• Identify trends and potential issues in data
• Contribute to increased customer satisfaction and loyalty
• Collaborate with different teams, sharing expertise
• Inspire and empower others by genuinely caring for wellbeing
• Create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life balance

Benefits

• Health, dental, and life insurance
• Flexible hybrid and full remote work options
• Home office stipend
• Monthly flexible work allowance
• Flexible schedule to adjust working hours
• Access to onsite gyms and fitness studios, digital fitness programs, and online wellness resources
• Gold plan of Wellhub benefits at no cost, and other premium plans significantly discounted
• Vacations after 6 months and 3 days off per year + 1 day off for each year of tenure (up to 5 additional days) + extra day off for your birthday
• 100% paid parental leave to all new parents and extended maternity leave
• Opportunities for personal and career growth