NICE is hiring a
Data Analyst

Summary

Join NICE as a Data Analyst to lead the Global Customer Experience Program and work with stakeholders across the globe. You will own ongoing analyses and insights, help achieve business goals, and support management decision-making processes.

Requirements

• 3+ years' experience doing quantitative analyses, preferably for a B2B technological company
• Excellent analytical skills, strong analytic and technical orientation
• Advanced Excel skills required
• Python and BI Development tools (Power BI) skills – an advantage
• Passionate about driving organizations to make Customer driven data-informed decisions
• Self-motivated and fast learner with a strong sense of ownership and drive
• Excellent communication skills in English - verbal and written

Responsibilities

• Own ongoing analyses and insights for the Global Customer Experience Program
• Help achieve business goals by enabling management to keep track of relevant measurements and performance indicators
• Support management decision-making processes by providing actionable insights on customer experience analyses
• Be the gatekeeper of data integrity by owning all the reporting solutions and business definitions for KPIs
• Design, develop, and maintain business analyses that provide actionable insights while working closely with multiple stakeholders across NICE
• Leverage all the information we gather from different sources to help make data-driven decisions that’ll build our strategy

Benefits

Enjoy NICE-FLEX! At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week