Data Analyst, User Onboarding

Summary

Join Stripe's Onboarding and Compliance Strategy organization as a risk management professional to develop processes, solutions, and product controls. You will collaborate with Data Science, Product, and Engineering teams, leveraging data and building analytical tools to enhance user compliance efforts in KYC, KYB, and AML. This role requires a deep understanding of Stripe's policies and systems, focusing on balancing risk and user experience while enabling safe and scalable user onboarding. You will work with stakeholders across various teams, communicate effectively at all management levels, and drive ambitious goals in a fast-paced environment. The ideal candidate possesses strong analytical, collaborative, and leadership skills, along with experience in financial or tech sectors and proficiency in SQL.

Requirements

• 8+ years of professional experience, preferably in financial or tech sectors, particularly within a risk management or revenue enablement function
• 8+ years experience in a role with an emphasis on data analysis and/or a strong technical background. You have worked closely with engineers and data analysts to build systems, collect business requirements, and/or deliver insights
• Required proficiency in SQL
• An analytical approach to decision-making. You are analytical, objective and skilled at using metrics to drive decisions, set goals, and evaluate performance
• Experience communicating to all levels of management. Including strong writing skills with experience writing strategy documents, one-page project updates, and proposals
• Strong collaboration and relationship-building skills, with an ability to influence stakeholders across organizations and border
• A results- and action-oriented mindset and the ability to lead and motivate others
• The ability to take ownership, be accountable, and drive towards ambitious goals
• Comfort operating in an ambiguous and quickly changing environment with shifting priorities (this is a must!)
• Experience working in payments and/or tech industries

Responsibilities

• Work in collaboration to design and drive user onboarding and compliance strategy
• Build relationship and partner with stakeholders across Data Science, Product, Engineering, and Ops
• Build expertise and deep know-how around Stripe’s policies, standards, and user requirements, as well as risk capabilities and tools
• Leverage data and quantitative analysis to build optimal solutions, balancing risk and user experience
• Enable user onboarding to safely grow at scale, continuously optimizing for efficiency and effectiveness, and staying hyper focused on a positive user experience

Preferred Qualifications

Preferred experience coding, ML algorithms/predictive modeling