Encora is hiring a
Data Engineer

Summary

Join our data team as a highly skilled Data Engineer with expertise in Microsoft Dynamics 365 Customer Insights to design, implement, and maintain data pipelines and customer data platforms.

Requirements

• Proven experience as a Data Engineer, with a focus on data integration, ETL processes, and data pipeline development
• Dynamics 365 Customer Insights (Data) Specialty certification is required
• Strong experience with Microsoft Dynamics 365 Customer Insights, including data ingestion, unification, and enrichment processes
• Proficiency in SQL and experience with both relational and NoSQL databases
• Familiarity with Azure data services such as Azure Data Factory, Azure SQL Database, and Azure Data Lake
• Experience with data modeling, schema design, and database optimization
• Understanding of data governance, security best practices, and compliance requirements in the context of customer data
• Proficiency in data scripting and automation using languages such as Python, PowerShell, or similar
• Experience with API integration and working with RESTful services to connect data sources
• Strong problem-solving skills, with the ability to troubleshoot and resolve complex data-related issues
• Excellent communication and collaboration skills, with the ability to work effectively in a team environment

Responsibilities

• Design and develop data pipelines to ingest, process, and transform customer data from various sources into Dynamics 365 Customer Insights
• Implement and manage data integration solutions that unify and enrich customer data, ensuring data accuracy, consistency, and accessibility across the organization
• Collaborate with cross-functional teams to understand business requirements and translate them into scalable data solutions
• Optimize and maintain Dynamics 365 Customer Insights environments, including data ingestion, storage, and processing, to support real-time customer insights and analytics
• Develop and maintain database schemas, queries, and stored procedures that support the functionality of Dynamics 365 Customer Insights
• Ensure data governance and compliance, implementing best practices for data security, privacy, and regulatory requirements within the Dynamics 365 environment
• Monitor and troubleshoot data pipelines and systems to ensure reliability and performance, addressing any issues promptly
• Automate repetitive tasks and processes, leveraging tools and scripting to improve efficiency and reduce manual intervention
• Work closely with IT and DevOps teams to integrate Dynamics 365 Customer Insights with other systems and platforms, ensuring seamless data flow and accessibility
• Provide technical guidance and mentorship to junior data engineers and other team members on Dynamics 365 Customer Insights best practices
• Stay current with industry trends and advancements in data engineering and Dynamics 365 Customer Insights, recommending new tools and technologies to enhance our data capabilities