Data & Enterprise Systems

Summary

Join Instructure as the new SVP to lead enterprise data governance, corporate systems, and IT operations. Build the infrastructure to scale the business, enable AI readiness, and strengthen cross-functional execution. Deliver critical business intelligence to drive enterprise decision-making. Co-chair with Engineering to establish a company-wide data governance framework. Build and own an enterprise-wide BI strategy delivering trusted, real-time dashboards and actionable insights. Oversee CRM, billing, RevOps systems, and internal tools. Manage help desk, devices, and enterprise systems. Launch and lead a governance body to set integration standards. Serve as a senior cross-functional partner to the CTO, CISO, and other executives. Inherit and expand a high-performing team.

Requirements

• Senior leadership experience (SVP, VP, or equivalent) in enterprise analytics and business intelligence, data governance, corporate systems, and IT
• Proven track record in a SaaS or high-growth technology environment
• Overseeing core business platforms (CRM, billing, RevOps) and cross-system integration with data managed within the R&D systems
• Managing corporate IT operations, security, and infrastructure
• Scaling systems, processes, and teams in complex, matrixed organizations
• Demonstrated experience in architecting and scaling an enterprise BI ecosystem (including data warehouse, visualization tools, and governance processes) for a high-growth organization
• Proven success delivering business-critical dashboards and insights that directly influenced GTM, customer success, and product strategy
• Expertise in integrating data from CRM, billing, product usage, and customer support systems into unified reporting platforms
• Strong track record of enabling self-service analytics across functions while maintaining data integrity and governance

Responsibilities

• Enterprise Data Strategy & Governance - Co-chair with Engineering to establish and lead a unified, company-wide data governance framework, ensuring consistency, security, and compliance across both product and business data
• Enterprise Business Intelligence & Insights - Build and own an enterprise-wide BI strategy that delivers trusted, real-time dashboards and actionable insights to the Executive Committee, Senior Leadership Team, GTM, Customer Success, and Product. Establish a “single source of truth” for operational metrics and proactively surface risks and opportunities to drive accountability and business performance
• Core Business Platforms Oversight - Oversee CRM, billing, RevOps systems, and internal tools, ensuring scalability, integration, and operational excellence
• Corporate IT & Infrastructure Leadership - Manage help desk, devices, and enterprise systems to deliver secure, reliable, and efficient internal operations
• Cross-Functional Data Council - Launch and lead a governance body to set integration standards, enforce data accountability, and align data practices across departments
• Strategic Partnerships with Senior Leaders - Serve as a senior cross-functional partner to the CTO, CISO, and other executives to align technology, security, and enterprise operations
• Team Leadership & Growth - Inherit and expand a high-performing team spanning IT, Enterprise Systems, portions of RevOps, and potentially Governance, Risk, and Compliance (GRC)

Preferred Qualifications

• AI/ML infrastructure or data readiness experience
• M&A systems integration background
• Familiarity with Salesforce, Zuora, NetSuite, or similar tools
• Multi-region compliance expertise
• GRC leadership or oversight experience

Benefits

• $280,000 - $320,000 a year
• 30% annual performance bonus
• Participation in Instructure’s exclusive Management Equity Program - a long-term leadership incentive tied to company growth and value creation