Data Management Specialist II

Summary

Join our team as a Subject Matter Expert in the Data Management department, where you will support all processes and help enhance data accuracy and quality projects.

Responsibilities

• Support all processes within the Data Management department
• Help enhance multiple data accuracy and quality projects by managing and analyzing consumer credit data
• Provide technical subject matter expertise to the data management team and other groups within Experian
• Develop and maintain plans for project implementations
• Manage delivery risks and all project planning activities
• Master industry regulations, standards, and business rules to include data validation/accuracy checks
• Accomplish queries and command line statements that are following data maintenance requests
• Identify and implement methods to improve efficiency in data loading, reporting quality, and accuracy
• Identify, analyze, and interpret trends and patterns in complex data sets
• Provide input in areas that require processing enhancements
• Help with operational escalations
• Troubleshoot data loading errors and inconsistencies while following the established processes and procedures
• Engage with data furnishers, both written and verbally, while validating submitted data or completing project work
• Participate in daily scrum meetings to review escalations, worst cases, and any blockers that limit the ability to perform assigned responsibilities
• Escalate appropriate issues to senior team members while overseeing the overall issue resolution
• Research and assess reporting history before and during all work related to data furnishers
• Field support calls directly from data furnishers and other internal personnel
• Enroll in and pass assigned training that is within the role's area of responsibility
• Participate in internal project and change acceptance testing
• Provide input in weekly change reviews and in areas that require processing or procedural enhancements