Data Protection Officer

Summary

Join a fast-growing, flexible, and remote-first tech startup as a Data Privacy Advisor. You will act as the primary data protection advisor for multiple clients, implementing the company's product and managing their data protection needs. This role requires significant experience in data protection, UK/EU GDPR, and related regulations. You'll be responsible for customer support, risk management, and conducting data protection audits using the company's app. The position offers a competitive day rate plus bonus, flexibility in scheduling, and opportunities for professional development within a collaborative team environment. This is a contractor role (outside IR35) requiring a minimum of 64 hours per month.

Requirements

• Can commit to a minimum of 64 hours of work per month, between Monday to Friday, UK time zone (this is a contractor contract, “outside IR35”)
• You have at least 4+ years of experience in a data protection-oriented role and have certifications such as CIPP/E or C-DPO and IAPP Membership
• You have demonstrable experience working with UK/EU GDPR, the Data Protection Act 2018, PECR, UK/EEA and International data transfers
• Are self-motivated and thrive on working independently, and can manage your workload effectively without constant oversight
• You have worked with multiple customer/contractor roles
• You have exceptional customer-facing and stakeholder management skills to build and maintain excellent customer relationships
• You are confident in leading not always the easiest conversations on strategic data protection matters at the C-Suite or Board Level while taking a risk-based approach
• You have an exceptional understanding of risk management, including monitoring, advising and reporting on risks
• You have exceptional written and verbal communication skills - simplifying complex topics comes naturally to you
• You have experience creating data protection documentation and assets (such as IARs, RoPAs, privacy notices, etc.)
• You have experience in handling data subject access requests, incidents and breaches in line with data protection regulations
• You have outstanding organisational & time management skills to manage your time and work towards delivering outstanding results
• You are tech-savvy and not afraid to engage with technology

Responsibilities

• Act as the Data Privacy Advisor for a mutually agreed number of Trust Keith customers
• Manage the implementation of our product with your customers throughout customer journey, ensuring implementation progress is in line with SLAs
• Lead on customer calls, including Risk Committee meetings and monthly workshop calls, identifying and communicating the highest risks, and problem-solving data privacy challenges via the Trust Keith app
• Manage customers’ data protection support queries in line with data compliance requirements and our SLAs
• Develop an in-depth understanding of your customers' risks and priorities by conducting data protection audits (which our app makes easy)
• Constantly improve customer relationships, monitor their growth, and tailor our service to their needs throughout their journey
• Provide customer feedback on our app back to our Product Team

Benefits

• Peace of Mind : Say goodbye to worries about finding your next client; we've got you covered
• Flexibility : Craft your schedule to suit your life, choosing the best days for you, with requirement being around to respond to online support queries and take occasional customer calls during our UK business hours (Mon-Fri, 9 am - 6pm)
• Compensation : £550-day rate + bonus, determined by the volume of customers you work with
• A dynamic work environment : Engage multiple customers by dedicating your time between customer calls, risk management and audits via our app, and monthly updates on your customers (via asynchronous communication or regular calls)
• Trust Keith training and development : Stay informed about company updates and gain insights into new app features through online training and workshops
• Team Collaboration : Join our amazing team of privacy professionals, where support and collaboration thrive!