Data Quality Assurance Administrator

Summary

Join us at Miovision as the Data Quality Assurance Administrator and play a critical role in ensuring accurate study configurations, communicating with customers, and collaborating with teams. This role involves performing thorough visual inspections, interpreting customer requirements, and understanding system limitations to identify any issues in the study setup.

Requirements

• Strong attention to detail and problem-solving abilities
• Familiarity with the traffic industry and traffic patterns is a plus
• Proficient in following instructions and process-oriented with an efficiency focus
• Ability to clearly articulate issues, raise concerns, and communicate with team members and customers
• Experience collaborating within a team environment and working effectively with diverse personalities
• High school diploma or equivalent; some post-secondary education is preferred
• Prior experience working in a process-driven role with a focus on achieving quality standards

Responsibilities

• Follow established procedures to configure studies and define tasks clearly for accurate processing
• Assign re-configuration tasks and escalate cases when necessary
• Conduct quality checks, ensuring data meets accuracy standards and customer requirements
• Communicate study hold notes to customers when adjustments or clarifications are needed
• Review and validate study configurations to ensure alignment with customer expectations
• Proactively identify and address potential issues, collaborating with production leads and support specialists
• Provide clear customer updates, setting realistic expectations and proposing solutions as needed
• Participate in team discussions and projects, offering insights and suggestions for improving efficiency and quality
• Collaborate with other teams to resolve discrepancies and share knowledge
• Train new hires in study configuration, providing feedback to enhance team quality

Benefits

• Comprehensive health benefits starting on day one
• RRSP Matching Plan
• Virtual Healthcare Service providing employees and their families access to healthcare providers 24/7
• Enhanced paternity and maternity leaves
• 3 Weeks Paid Vacation
• Virtual fitness classes