Data Scientist, Decision Scientist

Summary

Join Glassdoor's Decision Science team as a Data Scientist and contribute to data-driven decision-making across the company. Collaborate with Product and Go-To-Market teams to analyze customer success, optimize reporting processes, and implement models to drive business growth. You will provide insights and recommendations to improve customer experience and retention. This role requires strong analytical skills, proficiency in SQL, Python or R, and Tableau, along with excellent communication skills. Glassdoor offers a competitive salary, generous benefits including health and wellness coverage, paid time off, retirement plan, and a flexible work environment.

Requirements

• A commitment to add to our culture of DEI
• 2+ years of data science/decision science/analytics experience, ideally with experience supporting Go-To-Market (Sales and Customer Success) teams in the Tech industry
• Proficiency in SQL, Python or R, and Tableau required
• Excellent communication skills to effectively convey findings and recommendations to stakeholders
• Strong self-motivation and a proactive approach, with the ability to ask pertinent questions and follow up with stakeholders to obtain necessary information
• Highly organized thought process and a structured framework for problem-solving, ensuring alignment of work with company strategies
• Experience working with large data sets, modeling, statistics (descriptive and inferential), and A/B & multivariate testing

Responsibilities

• Collaborate with various Product and Go To Market teams to analyze what drives success for our customers and customer facing teams and provide data-driven insights and recommendations
• Support and optimize recurring reporting processes for customer metrics and explore opportunities for delivering deeper insights to customers on their employer brands
• Lead the exploration and implementation of models that produce compelling claims on the impact of our B2B products on customer outcomes
• Explore and implement models that help optimize our B2B sales and marketing efforts
• Communicate findings and recommendations clearly and effectively to stakeholders, ensuring organized and strategic alignment with broader company goals

Preferred Qualifications

Experience with statistical modeling and causal inference methods strongly preferred

Benefits

• 100% employer-paid premiums for employee medical, dental, vision, life, short and long-term disability, select well-being programs, along with 80% employer-paid premiums for all dependents
• Generous paid time off programs for birthing and non-birthing parents are provided, along with paid injury/illness leave and paid family emergency leave
• Open Paid Time Off policy, in addition to 15-20 paid company holidays/year
• 401(k) plan with a company match up to $5,000 per year, subsidized fertility and family planning services, and discounted legal assistance services
• Generous Restricted Stock Units (RSU)
• Restricted Stock Units (RSU) are awarded at hire and may be refreshed annually. Additionally, as a pay-for-performance company, there are additional RSU grant awards for top performers
• After 48 months of continuous employment, 100% of all premiums for you and your dependents can be employer-paid!
• Flexible hours
• Where-to-work policy