Data Systems And Support Associate

Summary

Join Rising Academies as a Data Systems and Support Associate and play a pivotal role in improving and maintaining our data systems. You will be responsible for managing data collection and visualization tools, conducting analyses, and ensuring we have the best tools to inform program teams' decision-making. This remote, full-time position offers the opportunity to master essential data tools while supporting data teams and educational operations across multiple countries. The ideal candidate possesses technical aptitude, strong analytical skills, a collaborative spirit, and a customer service mindset. You will report to Rising’s Head of Data and Research. The target start date is February 1st, 2025.

Requirements

• University level undergraduate degree in statistics, economics, social sciences or a relevant field
• 2+ years of experience in a similar role (MEL, data collection, analysis)
• Proficient with using data collection and visualization software's like CommCare (or SurveyCTO/Kobo/ODK)
• Proficient with Microsoft Office (especially Excel) and Google Sheet
• Basic SQL knowledge and data manipulation skills
• Strong experience in training or capacity building, playing a technical support role for diverse data teams in the past
• Background in education data systems

Responsibilities

• Maintain key operational tools including CommCare, Looker Studio, and Zapier
• Develop processes for managing data system requests and updates
• Maintain data sources in Google Sheets and PostgreSQL
• Implement system improvements to enhance performance and user experience
• Support country teams with analysis of survey data
• Produce comprehensive analysis reports and insights
• Conduct custom analyses on various educational metrics
• Develop new data collection tools and dashboards based on project-needs
• Respond to and implement dashboard and tool update as requested
• Deliver workshops to enhance in-country data teams' technical capabilities
• Provide technical support to other departments

Preferred Qualifications

Familiarity with Looker Studio and Zapier is desired. Having demonstrated experience using these tools is a huge plus

Benefits

Competitive salary and benefits package