Data, Technology, and Reporting Analyst I

Summary

Join Servus Credit Union as a Data, Technology, and Reporting Analyst I in Edmonton! Contribute to the People & Culture team by managing data reporting, supporting process improvements, and assisting with technology integration. This role blends foundational business analysis with data analysis, offering opportunities for professional development. You will develop and maintain reports, dashboards, and visualizations, analyze data trends, and improve operational efficiency. The position involves collaboration with team members and leadership, emphasizing continuous improvement. Servus offers competitive compensation, benefits, and a remote-friendly work environment.

Requirements

• 2–3 years of experience in data analysis, reporting, or process improvement
• Diploma or degree in Business, Data Analytics, Human Resources, or a related field
• Proficiency in data visualization tools (e.g., Power BI, Tableau) and Excel
• Basic knowledge of SQL and an understanding of APIs
• Strong analytical and problem-solving skills
• Ability to gather and interpret business requirements effectively
• Strong communication skills for presenting insights and collaborating with diverse stakeholders
• Organizational skills to manage multiple tasks in a dynamic environment

Responsibilities

• Develop, maintain, and analyze P&C date reports, dashboards, and visualizations
• Analyze data trends to support business decisions
• Analyze, identify, document, and implement processes to identify areas of improvement to enhance operational efficiency
• Resolve data-related issues and maintain system accuracy and support data integration across HR platforms
• Maintain data governance practices, including data integrity and compliance, and adhere to regulatory standard and internal policies
• Collaborate and communicate effectively with leadership and team members alike to expand organizational knowledge
• Demonstrate continuous improvement and professional development in technical, analytical, and process management skills

Preferred Qualifications

• Exposure to Business Analysis practices, such as requirements gathering and documentation, is preferred
• Experience with HR technology platforms (e.g., UKG, Workday, SAP) is an asset
• Certifications in Business Analysis (e.g., IIBA Entry Certificate in Business Analysis - ECBA) or analytics tools (e.g., Power BI, Tableau) are an asset
• Familiarity with process mapping tools or techniques is an asset

Benefits

• Health and wellness
• Vacation
• Retirement savings programs
• Training & Development Opportunities
• Career Advancement Potential
• Flexible work options
• Competitive Compensation including performance-based incentive pay
• Meaningful work towards individual and corporate goals
• Opportunities to get involved and give back through an employee volunteer program
• Profit sharing
• Voting for the board of directors