LaunchDarkly is hiring a
Deal Management Analyst

Summary

Join LaunchDarkly as a Senior Deal Management Analyst to join our team. The role reports to the Director, Deal Management within the Revenue Operations team. This is a remote position primarily covering EMEA time zone with some cover of US from time to time.

Requirements

• 5 years experience in Sales Operations or Revenue Operations in a high-tech company
• Minimum 3 years in a direct deal desk or deal management function
• BS/BA in Business, Finance, Sales & Marketing, or related discipline
• Working knowledge of salesforce and salesforce CPQ
• Mathematically sound with ability to construct quotes and orders with varying subscription terms, co-terms, multi-currency and complex constructs
• Proficient in Excel
• Knowledge of forecast analytics is a plus

Responsibilities

• Central point of contact for all stakeholders and manager of internal workflow for each deal in progress
• Provide guidance and assist with deal structuring, pricing, determining relevant contracting vehicles, non-standard order terms, etc
• Construct and prepare customer ready quotes, proposals and/or order forms that comply with Revenue strategy and corporate governance
• Work closely with all business stakeholders to get deals through efficiently: Sales, SE, Customer Success, Professional Services, Operations, Legal, Finance, Revenue Recognition, Support, Products, IT, and Marketing
• Respond to customer and field inquiries related to quotes, orders and contracts/agreements
• Data entry and updates to internal systems as needed
• Maintain customer files and records in internal systems
• Continuously collaborate with cross-functional teams to improve overall workflows and operations processes
• Attend and participate in Sales QBRs and Forecast calls
• Help create/update training materials and documents as needed
• Work on other ad-hoc projects as required

Benefits

• Restricted Stock Units (RSUs)
• Health, vision, and dental insurance
• Mental health benefits