Decisioning Manager

Summary

Join Experian, a world-leading information services company, as a key member of the sales engineering team. Partner with account teams, consultants, and engineers to expand software revenue and identify new opportunities with major clients. Maintain strong client relationships, manage escalations, and oversee technology issues related to Experian's flagship software. Ensure successful project implementations and client satisfaction while strategically planning to strengthen Experian's brand. This remote-friendly role requires strong communication, collaboration, and a deep understanding of client needs. Reporting to the VP of Sales Engineering and Advisory, this position is crucial for delivering on client commitments and achieving sales goals.

Requirements

• 7+ years of successful sales experience with experience expanding existing relationships and revenue opportunities
• Baseline knowledge of Experian software suite
• Background in Financial Services, Technology or related field sales
• An understanding of corporate financial priorities and the initiatives designed to deliver revenue and profit expectations
• Bachelor's degree required
• Travel required

Responsibilities

• Partner with your account team, client solution consultants & engineers, product and delivery teams to expand existing software revenue streams and identify new revenue opportunities with our most critical client relationships
• Maintain and develop close partnerships across all levels of your client organization to understand client's technology roadmap and any internal and external system dependencies
• Manage client escalations and issue resolution
• Oversee technology issues, opportunities, and activities associate with our clients usage of our flagship software services including ATB, PowerCurve and Optimize
• Ensure client requirements are followed by delivery teams
• Ensure the success of project implementations and product enhancements
• Include a high degree of strategic planning and implementing to further cultivate Experian's brand as a trusted partner
• Report to the VP of Sales Engineering and Advisory

Preferred Qualifications

MBA preferred

Benefits

• Paid time off
• 401K with a 4% company match with immediate vesting
• Comprehensive health, dental, and vision plans
• 5 sick days each calendar year
• 12 paid company holidays and 2 paid volunteer days