Tecton is hiring a
Delivery Manager

Summary

The job is for a Project Manager at Tecton, a company that specializes in data solutions for production machine learning. The role involves managing customer engagements and project delivery, with qualifications requiring 5+ years of experience in customer-facing project management roles within the Data, ML/AI, and/or Cloud Infrastructure domains.

Requirements

• 5+ years in customer-facing project management roles, executing successful professional services engagements for enterprise SAAS products
• 2+ years of tangible experience within the Data, ML/AI, and/or Cloud Infrastructure domains

Responsibilities

• Be the point of contact for Tecton’s Professional Services team on customer engagements
• Manage all parts of project delivery, including timeline, budget, forecasts, risks/issues, and quality
• Contribute to the creation of project deliverables and artifacts, including detailed project plans, timelines, and status reports
• Deliver the scope of work, within the days allotted for the customer implementation or project
• Be the first point-of-escalation for our customer and implementation teams for risks/issues impacting project delivery
• Drive consensus on technical decisions quickly and effectively, while also keeping timeline and scope-of-work on track
• Cultivate relationships and trust with our customers, helping align on a technical implementation strategy to help them realize success
• Contribute towards QoQ NPS improvements of Professional Services sentiment

Benefits

• The estimated US salary range for this position is $124,800 - $152,000 annually for employees based within California & New York
• This role is eligible to participate in Tecton’s Commission Plan and the estimated total on-target annual earnings is $156,000 - $190,000 OTE
• We offer competitive equity & comprehensive benefits such as medical, dental, vision, life, 401(K), flexible paid time off, 10 paid holidays each calendar year, sick time, leave of absence as per the FMLA and other relevant leave laws