Deployment Project Manager

Summary

Join WarrCloud, a fast-growing tech company in the automotive space, as a Deployment Project Manager! This 100% remote opportunity offers a competitive salary, bonus, and home office stipend. You will be the primary point of contact for clients and internal stakeholders, managing project timelines and reporting on progress using Jira, Insightly, PandaDocs, and Google Workspace. The ideal candidate possesses strong project management, communication, and customer service skills. We offer excellent benefits including free health insurance, paid time off, and a 401k with employer match. Be part of a team that values input and support, working with cutting-edge AI/ML technology.

Requirements

• BS/BA or an equivalent combination of education and relevant/related work experience
• Demonstrated ability to multi-task and prioritize effectively
• Strong attention to detail
• Self-directed and self-motivated
• Strong knowledge of good customer service practices and project management
• Customer-oriented and service-minded
• Time management and troubleshooting skills
• Ability to communicate both written and orally, to all levels of management
• Ability to identify problems and initiate corrective and preventive action

Responsibilities

• Serve as the primary point of contact for the client and internal stakeholders
• Manage project timelines, dependencies, and integration points through Jira ticket management system
• Distribute timely project status reports and ensure the timely escalation of issues or potential high-impacting risks
• Coordinate kick-off meetings with dealers to go over the project timelines and expectations
• Gather data and information in a timely manner
• Work with internal teams to provide dynamic customer solutions and Implementation strategies
• Managing the flow of information between the dealer and various WarrCloud internal teams to ensure that all involved have a clear understanding of timelines and responsibilities/expectations
• Construct and communicate status reports for the overall project status to the dealer, managers, and internal teams (weekly team meetings)
• Become fluent in the CRM software and use it daily to review, update, and report on Implementation projects

Preferred Qualifications

• Automotive Dealership experience
• Insightly or other CRM software experience
• Jira or other ticket management system experience
• Google Workspace experience

Benefits

• Free employee health insurance
• Paid Time Off
• 401k with employer match
• Recognize 10 major holidays per year
• Competitive salary + bonus + home office stipend
• 100% Remote opportunity