Deputy Operations Manager

Summary

Join Second Spectrum, a leading sports data and tech company, as a Deputy Operations Manager for our semi-automated offside technology (SAOT) operations within the Belgium Pro League. This role requires leading a team in processing live match data, validating markings and events, and making crucial real-time decisions. You will be the chief aid to the Officiating Lead Manager, ensuring the overall success of SAOT operations. The position demands strong leadership, technical expertise in SAOT systems, and excellent communication skills. You will collaborate with international offices and contribute to broader Second Spectrum game operations. The company offers a competitive salary, health insurance, skills training, and various social and wellbeing activities.

Requirements

• Knowledge and experience with definitional football terms
• A strong tolerance for repetitive tasks
• Prior experience with making time-critical judgment calls regarding live data processing, engineering support
• Prior experience collaborating live with remote colleagues
• Enforcement of self accountability and the performance of a large team
• Must be able and available to work evenings, weekends and holidays
• Must possess flexibility, including early morning and late evenings

Responsibilities

• Be the chief aid and most trusted correspondent to the Officiating Lead Manager
• Provide decision making to the operations team according to the flow of live play and the system
• Determine key points of communication to customers and clients both remote and in-person during match days
• Lead a large and diverse staff
• Master and have complete command over the entire SAOT system and processes
• Maintain and develop documentation
• Influence operational staffing decisions in synchronization with engineering development and client service-level agreements
• Be the knowledge bank for operations to identify and troubleshoot system failures
• Ensuring a strong global collaboration with multiple international offices
• Aptly available to work on Second Spectrum game operations duties such as tracking and data delivery

Benefits

• Competitive salary
• Annual leave allowance
• Health insurance
• Skills training
• Many social events throughout the year such as summer and winter holiday parties, monthly team building events, sports tournaments, charity days and wellbeing activities