Upstream USA is hiring a
Design Manager, Resources & Information in Worldwide

Summary

Upstream USA is a fast-growing national nonprofit committed to ensuring equitable, patient-centered contraceptive care. The Data, Analytics and Technology Team's Design Manager, Resource & Information will manage projects related to the design and maintenance of materials, establish design-based best practices, and collaborate with teams across Upstream. They will have 4-6 years of experience in design, including knowledge of user-centered design principles, graphic design skills, project management experience, and strong communication skills.

Requirements

4-6 years of experience in design, including: Knowledge of user-centered design and design thinking principles, Application of design thinking principles in varied contexts, Knowledge of design research and synthesis methods; ability to quickly and effectively synthesize research and learnings, Graphic design skills with Adobe Creative Suite, particularly InDesign and Illustrator, High level of experience/proficiency in Google Suite and Microsoft Office products, particularly Google Slides and Microsoft Powerpoint, Data visualization design in different contexts (self service vs. presenting key takeaways), Project management experience, Strong and empathetic communicator, including excellent verbal and written communication skills

Responsibilities

• Provide graphic and user design support to the organization, with a primary focus on the Program Operations team
• Develop program-related solutions related to the design and communication of resources and information
• Manage Upstream’s suite of patient education materials by performing annual review with relevant stakeholders, coordinating or directly making identified updates, and communicating revisions to audiences accordingly
• Maintain suite of Technical Assistance materials including ensuring materials within Upstream’s Intranet and Google Drive are up-to-date
• Manage and assign relevant design requests from Upstream’s central project management tool; ensure timely investigation of requests with requestors and assigned performers
• Establish data visualization and storytelling best practices to make data accessible to ranges of audiences and/or specific audiences

Benefits

Upstream offers a comprehensive benefit package including medical, dental, vision, life insurance, long and short term disability, 401K with a match, generous vacation, personal, sick and holiday time off, parental leave, professional development, a fitness and cell phone allowance for all full time employees and part time employees who work a minimum of 24 hours per week