Destination Development Manager

Summary

Join Kuoni Tumlare, a Destination Management Company, as a Destination Development Manager for Germany & Austria. You will be responsible for developing new travel products and services, building relationships with suppliers and tourist boards, and growing the business. This role requires strong communication, negotiation, and market analysis skills, along with experience in procurement and tour package development. You will create marketing campaigns, manage product information, and ensure destination knowledge is shared across teams. Kuoni Tumlare offers a supportive and collaborative work environment with opportunities for professional growth and development, including a company-wide bonus scheme and flexible working arrangements.

Requirements

• Have several years of experience in procurement, planning, quotation, and publishing tour packages under sales aspects
• Have experience in self-organized events and marketing-effective copywriting
• Possess strong knowledge of the travel destination Germany & Austria
• Demonstrate innovative thinking and problem-solving abilities, along with the ability to identify and capitalize on new trends and opportunities
• Possess strong communication skills (written/spoken) in German (native level) and English (business level)
• Have a strong delivery focus and a proven track record of implementing workable solutions
• Possess excellent skills in setting up PowerPoint presentations
• Have IT proficiency including good working knowledge of Microsoft Office (i.e., data analysis in Excel)

Responsibilities

• Develop Germany & Austria as a travel destination to grow business
• Identify new products and procure land services (restaurants, tourist attractions, guides, unique experiences, motor coaches, transportation, etc.)
• Build strong relationships with suppliers and tourist boards
• Initiate, plan, and implement partnerships with tourist boards and suppliers
• Develop the product portfolio by identifying gaps and contracting existing and new land services
• Initiate partnership campaigns with local and/or regional tourist boards to grow sales and increase marketing income
• Negotiate exclusive agreements with suppliers and tourist boards (override deals/marketing contribution)
• Create and develop target-group-specific inspirational sample itineraries to support sales
• Create travel packages in cooperation with your line Manager and contracting colleagues
• Set up and implement an annual marketing calendar in close cooperation with your line Manager
• Develop and regularly communicate product information using existing communication channels ensuring destination knowledge at point of sales (e.g., newsletters, webinars, memos, and posts)
• Align Sales’ with destination trends (supply side) and constantly look for new product ideas
• Support quotations and include new products and ideas where possible
• Conduct ongoing market and competitor analysis: Monitor market trends, product innovation, and competitors to reflect in product development for existing and new target groups
• Ensure rate competitiveness of the contracted services (in line with market rates and set KPI targets) and take corrective measures in coordination with your line Manager
• Ensure destination knowledge transfer of the product portfolio to Operations, MICE (where relevant), and Sales teams including planning and organizing training and webinar sessions together with Procurement and Destination Services
• Visit trade fairs, workshops, and other events within the destination to build knowledge and relationships
• Ensure all business activities comply with relevant financial, legislative, legal demands, and ethical standards of the organization
• Promote sign-up and usage of our internal online partner and e-billing tools
• Deliver on-time reporting when needed
• Identify business risks and mitigate them
• Have a full understanding of various systems usages

Preferred Qualifications

• Have excellent relationships with partners in Germany & Austria or source Market
• Have significant experience in group travel business

Benefits

• Opportunity to work in an international environment spread across 33 countries and growing
• Stability: 100 Years at the top of our field and still pushing into new territory
• Progression: We reward high performers and look to promote key talent internally
• Learning and Development opportunities for growth and Upskilling
• A Supportive Management Culture and autonomous working environment
• Company Wide Bonus Scheme
• Dedicated Employee Engagement Activities
• Flexible & Hybrid Working
• Annual Awards and Recognition for high Performers
• Friendly and Collaborative work environment